POSITION: Adaptations Manager

JOB PURPOSE:
The Adaptations Manager manages all activities of Adaptations, the Lighthouse Store in San Francisco, including walk-in, phone, electronic and mail order sales, inventory management, new product identification, vendor relations, sales reporting, marketing strategies development, and supervision of staff and volunteer assistants.

AGENCY EXPECTATIONS OF EMPLOYEE:

·        Adheres to Agency policies and procedures

·        Acts as a role model within and outside the Agency

·        Performs duties as workload necessitates

·        Maintains a positive and respectful attitude

·        Communicates regularly with supervisor about Department issues

·        Demonstrates flexible and efficient time management and ability to prioritize work load

·        Consistently reports to work on time prepared to perform duties of position

·        Meets Department productivity standards

QUALIFICATIONS:

Education:  Bachelor’s degree in a social science field preferred.  Business and/or math skills required

Experience: Two years retail experience preferred.

Other: Must be knowledgeable in adaptive technology for the visually impaired including: screen readers, screen magnification, video magnifiers, portable note taking devices, accessible cell phones, optical character recognition, etc…

Friendly, cooperative and trustworthy; at ease with the public.  Strong organizational and interpersonal skills. Effective oral and written communication skills. Ability to read and speak English fluently.   Computer literate and able to work with the MS suite (particularly Excel, Word, Outlook).

Experience working with individuals who are visually impaired in the areas of teaching and computer training (preferred, but not required).

RESPONSIBILITIES/DUTIES:

¨      Implement program that insures assistance is provided to walk-in and telephone

Customers, and that mail orders are handled efficiently and courteously.

¨      Process Purchase Orders.

¨      Use and balance cash register, and provide reports to Finance as required.

¨      Provide information regarding additional resources for products to customers

¨      Provide product ideas to Management.

¨      Conduct bi-annual inventory of merchandise.

¨      Order merchandise on a regular basis as needed and approved by supervisor

¨      Maintain daily bookkeeping for sales.

¨      Supervise and train volunteers and staff assistants.

¨      Correspond with manufacturers concerning defective products for proper credit.

¨      Plan and conduct product demonstrations and special events as needed/requested

¨      Coordinate and implement outreach visits to resource fairs, support groups, as needed/requested

¨      Research and test new products.

¨      Research best/lowest prices for products.

¨      Other duties as assigned.

WORKING CONDITIONS:
The Lighthouse is an equal opportunity employer, and in compliance with provisions of the 1990 Americans with Disabilities Act.

Submit resume and cover letter to hr@old.lighthouse-sf.org

Transition Employment Coordinator

JOB PURPOSE:

The Transition Employment Coordinator is responsible for general supervision of client employment services involving Work Adjustment/On-The-Job Training funding through the California Department of Rehabilitation. Assist clients by training them in appropriate work-related skills, attitudes, and behaviors, to eliminate behaviors that have been identified as barriers to employment. Assist the client in understanding the meaning, value and demands of work. Work behaviors and attitudes, personal characteristics and functional capacities required for employment are developed and emphasized. The Purpose of this position is to act as an advocate, educator, coach and role model for blind and visually impaired program participants. This position requires collaboration with all LightHouse departments and community partners able to provide employment opportunities.
AGENCY EXPECTATIONS OF EMPLOYEES:

As employees, we should:
• Read, understand, and adhere to all Agency policies and procedures.
• Conduct ourselves in a professional manner on and off the job, knowing that we are representatives of LightHouse.
• Perform all job responsibilities.
• Maintain a positive and respectful attitude toward everyone.
• Communicate regularly and appropriately with our supervisors and colleagues within our own departments
• Demonstrate efficient time management and the ability to prioritize our work loads
• Consistently report to work on time and ready to begin performing our assigned duties and responsibilities.
• Work productively.
QUALIFICATIONS:

Education or equivalent: B.A. in business, human services, social services or
related field or comparable experience (see below).

Experience: Three years experience in teaching educational and/or supervision of adults in an employment setting. Experience working with the visually impaired preferred. PC user, particularly skilled in MS Office Suite applications.

Other: Bilingual (Spanish, Cantonese, Russian or ASL) preferred.
ACCOUNTABILITIES:

•Responsible for the oversight of Department of Rehabilitation clients receiving training including: participant recruitment, reports, timesheets, case-management, workshop designs and community networking.
• Teach and lead activities and classes as developed and assigned.
• Coordinate summer Business Enterprises Program/ Youth Employment Program (BEP-YEP).
• Coordinate Annual Transition Summit at Enchanted Hills Camp.
• Collaborate with Department of Rehabilitation on employment services.
• Development of new programs to meet the needs of participants.
• Attend agency staff meetings.
• Maintain consumer confidentiality and record documentation.
• Participate in new client orientation.
• Support and implement the policies and philosophy of the program and Agency.
• Monitor daily attendance.
• Maintain and update participant files.
• Take leadership in working collaboratively, on behalf of participants, in relationship with inter and intra-agency partnerships.
• Conduct Client Program Evaluations.
• Assist in referral and placement of interns into employment settings.
• Other duties as assigned
WORKING CONDITIONS:

Equal opportunity to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation.

Submit resume and cover letter to hr@old.lighthouse-sf.org